Accessibility

Basecamp Hotels Accessibility Statement

Basecamp Hotels celebrates individuality and is committed to creating exceptional experiences for all our guests, including those with disabilities. We aim to provide a smooth and seamless experience on our websites. Our work will provide our guests with accessible content and a meaningful digital experience. We are providing more accessible web content through us of the Enable plugin as well as:

-Performing accessibility testing and analysis of new and updated web content along with outside support on a regular basis

-Training our web content teams and requiring our partners to make accessible design and development a fundamental element of all web content

-Including accessibility analysis when we procure third party systems or upgrades to existing systems

Our goal is to surpass the expectations of all our guests. We welcome your feedback and encourage our guests to provide comments in the following ways:

Website Contact:
[email protected]

Phone:
For technical accessibility issues, contact our support team. Call (530) 208-0180

Mail:
Please send any comments or questions to the address below:

Basecamp Hotels
Attn:  Ariel Macrae
4143 Cedar Ave.
South Lake Tahoe, CA 96150

Last updated: May 7, 2019

Travel Information Update

We understand that our guests’ upcoming stays may be impacted by concerns and travel restrictions related to novel coronavirus (COVID-19). In an effort to assist guests with making alternative arrangements, we have extended modification and cancellation waivers.

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